Partial Communications Outage

Incident Report for Sign In Scheduling

Resolved

This incident has been resolved.
Posted Jan 23, 2026 - 14:08 GMT

Update

We are continuing to monitor for any further issues.
Posted Jan 23, 2026 - 13:15 GMT

Update

We are continuing to monitor for any further issues.
Posted Jan 23, 2026 - 13:13 GMT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 23, 2026 - 12:53 GMT

Investigating

We are currently investigating an issue where some communciations are delayed in sending. This includes new appointment confirmations, reminders and ad-hoc messages.
Posted Jan 23, 2026 - 10:30 GMT
This incident affected: Communications.